Loja dos Autores is a registered brand of Perfil Creativo, Lda. (VAT 506 932 265), Avenida da Liberdade 129 B, 1250-140 Lisbon, Portugal.
Customer Service: Avenida Rio de Janeiro 27C, Lisbon • Tel./WhatsApp: +351 214 001 788 • encomendas@autores.club
Opening Hours: Weekdays 9:30–13:00 and 14:30–19:00
Shipping: Portugal, Europe and Worldwide.
Payments: Multibanco, MBWay, Credit Card, PayPal, Bank Transfer.
Complaints Book: www.livroreclamacoes.pt
ADR: Lisbon Consumer Dispute Arbitration Centre – www.centroarbitragemlisboa.pt
ODR (EU): ec.europa.eu/consumers/odr
© Loja dos Autores / Perfil Criativo, Lda. All rights reserved.
Information on conflict resolution pursuant to Article 14, paragraph 1 of the RCO (Regulation on Online Dispute Resolution):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Article 14(1) of the RCO (Regulation on Online Conflict Resolution) on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a website where consumers can try to reach an out-of-court settlement in relation to conflicts of online shopping and service contracts.